DCSA call center numbers changing

SEPT. 27, 2023 Due to a change in phone carriers and a transfer to CallManager software, all DCSA call center numbers are changing effective October 2.  Of note, these are a few of the numbers that will change: The Customer Engagement Team (CET) has a new contact number.  For assistance with account deactivations, lockouts, logging […]

FBI Taps US Investigations Services for Fingerprint, Background Contract

  The Federal Bureau of Investigation tapped US Investigations Services with a multiple-year contract to resume channeling fingerprints to the federal agency, according to a press release. Under the ownership umbrella of Altegrity, the US Investigations Service is tasked with providing fingerprints to the Integrated Automated Fingerprint Identification System. The firm then supplies national criminal […]